“What sold us on the Genesys Cloud CX platform was the simplicity. The cost is straightforward, it’s quick and easy to implement, and it just works…all the time.”
Lindsay Hull, Associate Director
Rose-Hulman AskRose
An investment in your call center is an investment in the future. Request a quote to see how the Genesys Cloud CX application can meet your needs and budget.
“What sold us on the Genesys Cloud CX platform was the simplicity. The cost is straightforward, it’s quick and easy to implement, and it just works…all the time.”
Lindsay Hull, Associate Director
Rose-Hulman AskRose
“In a world where customer service expectations are changing at lightning speed, Genesys Cloud CX gives us a serious competitive advantage.”
Ian Roberts, Operations Leader
Quicken Customer Care
“The Genesys Cloud CX platform has great APIs and was easy to integrate with our other systems. Our sales teams connect with more business opportunities and feel more motivated.”
Tobias Zackrisson, Nordic Sales Development Manager, Elkjøp AS
Gartner names Genesys a Leader in the 2020 Contact Center as a Service (CCaaS) Magic Quadrant
Genesys named a leader in Contact Center as a Service (CCaaS) solutions in the 2020 Forrester Wave report
Gartner names Genesys as a Visionary in the 2020 Gartner Magic Quadrant for Workforce Engagement Management
Omdia names Genesys a leader in the cloud contact center market for 2020 – 2021
‘Genesys tops the Frost and Sullivan Radar for the European Contact Center as a Service Market, 2020
Genesys named a leader in the Spring, Summer, and Fall 2020 G2Crowd Grid ® for contact center operations
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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